23 – Understanding Client Expenses

Table of Contents

  1. Why Expenses Matter in Disability, Critical Illness & Long-Term Care Planning
  2. 🛡️ How Expenses Drive Insurance Planning
  3. 📊 If Expenses Are Used, What Needs to Be Reviewed?
  4. 🏠 Living Expenses: The Monthly Cost of Life
  5. 🏡 Housing Costs (Mortgage or Rent)
  6. 🏦 Bank Statements: The Spending Reality Check
  7. 📋 Budget: Needs vs. Wants
  8. 💰 Savings & Investments: Asset or Expense?
  9. 📄 Registered Accounts (RRSPs, TFSAs, RDSPs)
  10. 📈 Non-Registered Investments
  11. 🧓 Pension Plans
  12. 🛡️ Life Insurance with Cash Value
  13. 💳 Debt: Expenses That Don’t Pause
  14. 🏦 Lines of Credit & HELOCs
  15. 💳 Credit Cards
  16. 🧾 Tax Liabilities
  17. 📌 Other Financial Obligations
  18. 🔑 Key Takeaway

Why Expenses Matter in Disability, Critical Illness & Long-Term Care Planning

When someone becomes disabled, critically ill, or needs long-term care, expenses don’t stop—but income often does.

That’s why understanding a client’s expenses is just as important as understanding their income when building an insurance plan.

Insurance isn’t about guessing. It’s about making sure real-life bills can still be paid when life doesn’t go as planned.


🛡️ How Expenses Drive Insurance Planning

Different types of insurance look at expenses in different ways:

🧾 Disability Income Insurance

  • Often calculated as about 60% of pre-tax income
  • Why? Because most private disability benefits are tax-free
  • Alternatively, it can be based on actual monthly expenses

👉 The advisor and client decide which approach is more accurate.


❤️ Critical Illness Insurance

  • Paid as a lump sum
  • Not based on income percentages
  • Designed to help with:
    • Medical costs
    • Lifestyle changes
    • Time off work
    • Recovery expenses

💡 The benefit amount is based on expected needs and affordability, not income.


🏥 Long-Term Care Insurance

  • Based on expected care costs, not income
  • Covers services like:
    • Home care
    • Assisted living
    • Nursing homes
  • Income matters mainly for affordability of premiums

📊 If Expenses Are Used, What Needs to Be Reviewed?

When using the expense-based approach for disability planning, expenses usually fall into three big categories:

1️⃣ Living expenses
2️⃣ Savings & investments
3️⃣ Debt obligations

Let’s walk through each one.


🏠 Living Expenses: The Monthly Cost of Life

Living expenses are the largest part of most household budgets.
They represent the minimum after-tax income needed each month to keep life running.


🏡 Housing Costs (Mortgage or Rent)

Housing is usually the largest single expense.

An advisor must look beyond just the monthly payment and review:

  • Remaining mortgage balance
  • Interest rate and renewal terms
  • Length of term
  • Rental agreement conditions

👉 This helps determine how long housing costs will continue during disability.


🏦 Bank Statements: The Spending Reality Check

Reviewing 12 months of bank statements can reveal:

  • How much the client really spends
  • Seasonal expenses
  • Spending habits

💡 If the client already has detailed financial statements or a net worth summary, bank statements may not be necessary.


📋 Budget: Needs vs. Wants

Not everyone has a formal budget—but they should.

A budget helps identify:

  • “Must-pay” expenses (housing, food, utilities)
  • “Nice-to-have” expenses (travel, entertainment)

👉 Disability insurance should focus on needs first, not lifestyle extras.


💰 Savings & Investments: Asset or Expense?

Savings and investments can play two roles during disability:

✅ As an Asset

  • Can replace income
  • Can pay medical or care costs

⚠️ As an Expense

  • Many clients want to keep contributing to:
    • RRSPs
    • TFSAs
    • Pension plans
  • These contributions become ongoing cash drains

📄 Registered Accounts (RRSPs, TFSAs, RDSPs)

Important details to review:

  • Account balances
  • Liquidity of investments
  • Maturity dates
  • Surrender charges
  • Tax consequences of withdrawals

Key distinctions:

  • RRSP/RRIF withdrawals → taxable
  • TFSA withdrawals → tax-free

♿ Registered Disability Savings Plans (RDSPs)

Designed for individuals who:
✔ Qualify for the Disability Tax Credit
✔ Are under age 60
✔ Are Canadian residents

Features:

  • Contributions not tax-deductible
  • Lifetime contribution limit ($200,000 in 2024)
  • Government grants and bonds may apply
  • Investment growth is tax-deferred

📈 Non-Registered Investments

Similar review process, but with:

  • Capital gains tax considerations
  • More flexibility than registered plans

🧓 Pension Plans

Pensions may become income sources during disability or later life.

Review pension statements for:

  • Commuted value
  • Portability
  • Earliest retirement date
  • Integration with CPP/QPP or OAS
  • Income at different retirement ages

🛡️ Life Insurance with Cash Value

Permanent life insurance can help during emergencies through:

  • Policy dividends
  • Policy loans
  • Premium holidays
  • Waiver of premium during disability

💡 These features can reduce expenses or create cash flow when income stops.


💳 Debt: Expenses That Don’t Pause

Debt is critical in disability planning because:

  • Payments are ongoing
  • Interest continues
  • Debt often grows during financial stress

🏦 Lines of Credit & HELOCs

Review statements for:

  • Credit limits
  • Outstanding balances
  • Interest rates

💡 Lower-interest credit may:

  • Act as emergency funding
  • Be used to pay off high-interest debt (like credit cards)

💳 Credit Cards

Review the last 3 statements to understand:

  • Spending patterns
  • Outstanding balances
  • Interest rates (often 20%+)
  • Available credit limits

Credit cards can be:
⚠️ A temporary lifeline
❌ A long-term financial trap


🧾 Tax Liabilities

Outstanding taxes are serious obligations.

Review:

  • Personal income tax
  • Corporate tax (if incorporated)
  • GST/HST balances
  • Property taxes on homes or rentals

Tax arrears can include:
⚠️ Interest
⚠️ Penalties


📌 Other Financial Obligations

An advisor should also watch for:

  • Child or spousal support payments
  • Pending lawsuits
  • Future family support needs
  • Home Buyers’ Plan (HBP) repayment on death

🔑 Key Takeaway

Expenses tell the real story of what a client needs to survive financially during illness or disability.

Good insurance planning answers one core question:

👉 “If income stopped tomorrow, what bills would still need to be paid?”

Understanding expenses ensures that insurance protects:
✔ The client’s lifestyle
✔ Their family
✔ Their long-term financial security

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